Need to freeze, unfreeze, cancel or make changes to your membership? Fill out the form below to get the process started.
Freeze a Membership: Freeze your membership for $7 a month, then thaw it when you’re ready. This way you won’t have to pay an activation fee ($50) when you get back. One month minimum.
Cancel a Membership: We hate to see you go, but we understand life happens. Remember, freezing a membership prevents you from paying the activation fee again! If you’re only gone for a couple of months, it’s better to freeze than cancel.
IMPORTANT: All membership changes must be submitted by the 24th of the month in order for them to take effect on the next billing cycle.